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Cloud Predictive Dialers
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Avyukta Intellicall Provides outbound Calling Solution which allows organizations to make outbound calls to identified lists of contacts in a predictable and efficient manner. Avyukta Intellicall also provides Power Dialer which is an automated telephone dialing system that connects prospects with agents more efficiently by allowing agents to focus on live connections instead of manual dialing. A power dialer differs from a progressive or predictive dialer in that it utilizes a configurable calls-to-agent ratio. When an agent becomes available, the system automatically dials the next contact records based on that ratio. With this setting, the contact center is given ultimate control over their automatic dialing rates. Avyukta Intellicall Predictive Dialer maximizes the amount of time agents spend talking to real prospects and customers by automating outbound dialing. A predicative dialer is especially useful when there is a small number of sales agents and a large number of prospects. You can throttle dialing rates up or down by choosing between Predictive, Progressive, and Power dialing modes.
A cloud server is a pooled, centralized server resource that is hosted and delivered over a network—typically the Internet—and accessed on demand by multiple users. Cloud servers can perform all the same functions of a traditional physical server, delivering processing power, storage and applications. Cloud servers can be located anywhere in the world and deliver services remotely through a cloud computing environment. In contrast, traditional dedicated server hardware is typically set up on premises for exclusive use by one organization. We have added our dialer capabilities to such servers so that our customers can avail the cloud base calling functionality as well .
To understand CRM integration, we must first address the role of these systems in an enterprise. CRM systems are valuable assets for businesses across various industries. These systems hold customer data that can enable teams from marketing and customer service to sales and operations to better understand their customers how those customers interact with the business. This data, however, is most valuable when it contributes to the creation of a single customer view through CRM integration. This enables organizations to understand their customer base and deliver better the right products and services to them. Creating a single customer view is only possible when the CRM system is fully integrated with a business’ entire technology stack––whether it is shipping applications, billing systems, order status systems, etc.
Avyukta Intellicall Consulting Pvt. Ltd. is among the pioneer companies that provide Turnkey Contact Center Solution to avail single vendor coordination with the end clients through a reliable and risk free channel partnership and official resellership.We provides innovative, effective and top quality call centre Services to customers worldwide.We are providing customers' call centre Solutions, Strong domain expertise and extensive technology skills enable to supply top quality IT solutions & services to its valued call centers and BPO s. We provides innovative, effective and top quality call centre Services to customers worldwide.
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We are one of the leading provider of Cloud Predictive Dialer and Hosted Predictive Dialer. We offer a wide range of high-quality services including Cloud/Hosted Predictive Dialer And Auto Dialer software, Customized CRM / MIS integrations, IVR / IP-PBX, Hosted Servers and Cloud servers.
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